Terms and Conditions
Welcome to Anaya Agate. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our site or making a purchase.
1. Acceptance of Terms
By visiting, browsing, or purchasing from Anaya Agate, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these terms, please refrain from using our website or services.
2. Modification of Terms
Anaya Agate reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Any changes will become effective immediately upon posting on the website.
Your continued use of the site after such changes constitutes your acceptance of the revised terms.
3. Product Information
We make every effort to ensure that all product descriptions, prices, images, and details are accurate and up to date. However, slight variations in color, size, or texture may occur due to the natural nature of gemstones and handmade craftsmanship.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
4. Pricing and Payment
All prices are listed in U.S. Dollars (USD) and may be subject to change without prior notice.
Payment must be completed at the time of purchase using one of the accepted payment methods displayed on our website.
By providing your payment information, you confirm that you are legally authorized to use the chosen payment method and that the information provided is accurate.
5. Returns and Refunds
We offer a 10-day return policy for most items. Products must be returned in their original condition and packaging to qualify for a refund.
Please note that custom-made or personalized products are non-returnable and non-exchangeable.
For detailed instructions, please refer to our Return and Refund Policy page.
6. Order Cancellation
Orders can be cancelled within the specified cancellation period mentioned in our policy.
Once the cancellation window has passed, orders will be processed for shipping or production and cannot be cancelled.
7. Privacy
Your privacy and data security are very important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Limitation of Liability
Anaya Agate shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. All crystals and gemstone items are intended for spiritual and decorative purposes only, not as medical substitutes.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America, without regard to conflict of law principles.